QuickBooks Errors Got You Stumped? Learn How to Diagnose and Resolve the Top 10 Error Codes
Dealing with errors in QuickBooks can be frustrating. Often the error codes don't provide much information on the specific issue or how to fix it. But don't worry - with a bit of troubleshooting, you can usually resolve QuickBooks errors on your own. Here's a guide to diagnosing and resolving the top 10 most common QuickBooks error codes.
1. Error Code 3140
The error code 3140 in QuickBooks indicates an issue connecting to the company file. This typically occurs when the file is corrupted, deleted, or moved from its original location.
To resolve error 3140, first verify the company file exists in the location specified. If not, restore the file from a backup or move it back to the proper folder. You may also need to re-register the file by using the Rebuild utility in QuickBooks.
2. Error Code 6000 80
Error 6000 80 shows up when multiple users try to access the company file at once or when the file is stored in a shared location on the network. This error prevents data corruption from simultaneous edits.
To fix this error, make sure only one person is accessing the file at a time. For multi-user access, store the company file in a shared folder that all users can access. You may need to switch to multi-user mode or configure hosting for QuickBooks Desktop to resolve this error.
3. Error Code 12002
Error code 12002 indicates an issue connecting to QuickBooks Error Codes from an external application like Microsoft Excel or Word. The connectivity gets disrupted and causes this error.
To troubleshoot error 12002, restart your computer and open QuickBooks first before launching the other Office application. Also verify MS .NET Framework is installed properly and completely shut down QuickBooks before opening it again.
4. Error Code 6000 77
The 6000 77 error happens when a company file becomes too large for QuickBooks to handle efficiently. The maximum size for optimal performance is around 150MB.
To fix this error, shrink your company file size by deleting old transactions, clearing out audit trail logs, and condensing your data file. You can also move previous years' data into a separate archive company file.
5. Error Code H202
H202 errors occur when QuickBooks cannot install a software update or validate your license due to a damaged or corrupt file.
To resolve H202 errors, download the QuickBooks Install Diagnostic Tool to locate and restore damaged files causing issues with installing updates or verifying licenses. You may need to reinstall QuickBooks or contact tech support for further assistance.
6. Error Code OLSU 0016
The OLSU 0016 error indicates the QuickBooks Database Server Manager will not start up due to an inability to initialize correctly.
First, restart your server and try opening QBDBMgr again. If the error persists, check for a QBDBMgrPort file in the location where QuickBooks is installed and delete it. Also ensure MS .NET Framework 4.6.2 or later is installed.
7. Error Code 1904,1905, 1906
Errors with codes 1904, 1905 and 1906 are license errors in QuickBooks Desktop. They typically mean your product license or registration info is not valid.
To correct license errors, first deactivate and then reactivate QuickBooks to reset the license. You can use the License Diagnostic Tool to automatically configure and register the product properly on your computer.
8. Error Code 17337
The error code 17337 appears during QuickBooks Desktop installations and upgrades. It indicates a missing Portable Runtime Environment element needed to complete the process.
To fix 17337 errors, download and run the QuickBooks Install Diagnostic Tool. This will check for any missing components and restore them to your computer so you can install and upgrade QuickBooks properly.
9. Error Code 80070057
Error 80070057 shows up when attempting to open or save company files in QuickBooks Desktop for Windows. It means the file cannot be accessed due to an unspecified I/O device error.
To troubleshoot 80070057 errors, run the QuickBooks File Doctor tool to find and fix corrupted files. Check your hard drive for disk errors and defragment it if needed. Also update device drivers and ensure you have proper permissions to access the company file location.
10. Error Code OL221
OL221 errors happen when attempting to restore or open a QuickBooks backup file due to the backup being an unsupported version or containing unreadable data.
To resolve OL221 errors when restoring a backup, ensure the backup file is the same version or newer than your QuickBooks installation. The backup file may be corrupted and need reformatting before it can be restored properly.
By identifying the specific error code and following the troubleshooting steps, you can usually get QuickBooks errors resolved quickly. Contact Intuit support if issues persist after trying these fixes. With the right diagnostics, you can get your QuickBooks running smoothly again.
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